CONTACT FORM INFORMATION NOTICE

This Personal Data Information Notice has been prepared in accordance with the Law on the Protection of Personal Data No. 6698 (“Law”), for the purpose of informing you about the collection, processing, transfer of your personal data, and your rights under the Law.

ARCON KOZMETİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Company” or “we”), registered under Mersis number 0073009009900018 and located at Maslak Neighborhood. AOS 55. Street. 42 Maslak A Block Number: 2 Inside Door Number: 238 Sarıyer / Istanbul, processes information that identifies you (“your personal data”) in our capacity as data controller.

  1.  Information We Process

When you contact us via the contact form available on our corporate website https://www.arconkozmetik.com.tr regarding requests, complaints, suggestions, etc., your personal data will be collected and processed. The personal data collected/processed in this process are as follows:

Identity Information

Name-Surname

Contact Information

Phone, Email

Customer Transaction Information

Information you provide in the subject and message content of your request, complaint, or suggestion

 

  1. How We Collect and Process Your Information

We collect and process your personal data electronically, partially or fully by automated means, through the contact form available on our website.

  1. Purposes of Collecting Your Information

The above-mentioned personal data are processed primarily to fulfill the requests you submit via the form available at https://www.arconkozmetik.com.tr/iletisim , based on the legal grounds set out in Article 5 of the Law. Our purposes and legal bases are as follows:

Personal Data Processed During the Process

Purposes of Personal Data Processing

Legal Grounds

Identity Information, Contact Information, Customer Transaction Information

 

Receiving and evaluating suggestions for improving business processes,

 Executing customer relationship management processes,

Tracking requests/complaints

Article 5/2(f) of the Law: Processing of data is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

Article 5/2(d) of the Law: The data subject has made the data public.

 

  1. Sharing of Your Personal Data

Your personal data collected and processed in the processes described above are processed by our Company as the data controller and are not shared with third parties.

  1. Protection, Retention and Destruction of Your Personal Data

As a Company, we take all necessary technical and administrative measures to ensure an appropriate level of security to prevent unlawful processing of your personal data, to prevent unlawful access, and to safeguard your data. Your personal data will be deleted, destroyed, or anonymized within 6 (six) months following the elimination of the reasons requiring their processing or upon your request.

 

  1. What Are Your Rights Regarding Your Personal Data?

Pursuant to Article 11 of the Law, you have the following rights regarding your personal data:

·       Learning whether personal data has been processed,

·       If personal data has been processed, requesting information about it,

·       Learning the purpose of processing personal data and whether it is being used for its intended purpose,

·       Knowing the third parties to whom personal data has been transferred within or outside the country,

·       Requesting the correction of personal data if it has been processed incorrectly or incompletely,

·       Requesting the deletion or destruction of personal data,

·       Requesting that third parties to whom personal data has been transferred be notified of any corrections, deletions, or destruction of personal data,

·       Object to the emergence of a result detrimental to the data subject through the analysis of processed personal data exclusively by automated systems,

·       Request compensation for damages incurred due to the unlawful processing of personal data.


  1. Contact Us

You may submit your questions, rights, and requests regarding your personal data to us at any time using the methods below:

Application Method

Address Where Application Should Be Submitted

Personal Written Application

Maslak Neighborhood AOS 55. Street. 42 Maslak A Block Number: 2 Inside Door Number: 238 Sarıyer / İstanbul

Notary

Maslak Neighborhood. AOS 55. Street. 42 Maslak A Block Number: 2 Inside Door Number: 238 Sarıyer / İstanbul

Registered Electronic Mail (KEP) signed with a secure electronic signature or mobile signature

arconkozmetik@hs01.kep.tr